Privacy Policy

1. Introduction

At ad777, your privacy is a fundamental priority. This Privacy Policy explains how ad777 collects, processes, stores, and protects personal information when you use our website, mobile platform, and any related services. By accessing or using ad777, you agree to the practices described in this document.

This policy applies to all users of the ad777 platform, including registered members and visitors. We are committed to handling your data responsibly and in accordance with applicable data protection standards. If you do not agree with any part of this policy, please discontinue use of the platform.

2. Information We Collect

To provide you with a safe, personalised, and compliant gaming experience, ad777 collects the following categories of personal information:

• Identity information: full name, date of birth, national ID or passport number, and age verification documents to confirm you are aged 21 or above.
• Contact information: email address, phone number, and physical address (city, district) in Bangladesh, such as Dhaka, Chittagong, Sylhet, or Rajshahi.
• Financial information: deposit and withdrawal transaction records, payment method identifiers (such as bKash wallet numbers, Nagad or Rocket account references), and account balance data.
• Technical information: IP address, browser type, device model, operating system, session timestamps, and referral source data collected through cookies and similar tracking technologies.
• Behavioural data: game history, betting patterns, session frequency, bonus usage, and responsible gaming interaction logs.

3. How We Use Your Information

ad777 uses the personal data we collect strictly for legitimate purposes related to operating a fair, secure, and compliant online betting and casino platform. We do not sell your personal data to third parties.

• Account registration, verification, and management — including confirming your identity and eligibility to use ad777 services in Bangladesh.
• Processing deposits and withdrawals through supported payment channels including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Providing customer support, resolving disputes, and responding to queries submitted via our support channels.
• Monitoring for fraud, money laundering, and responsible gaming compliance — including identifying patterns that may indicate problem gambling behaviour.

4. Cookies and Tracking Technologies

ad777 uses cookies and similar technologies to ensure the platform functions correctly, remember your preferences, and deliver a personalised user experience. Cookies are small text files stored on your device when you visit our site.

We use essential cookies (required for core functionality), analytical cookies (to understand platform usage), and preference cookies (to remember your settings). You may manage cookie preferences through your browser settings; however, disabling essential cookies may affect the platform's core features.

5. Data Sharing and Disclosure

ad777 does not sell, trade, or rent your personal data. We may share your information with carefully selected third parties only under the following circumstances:

• Payment processors: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and card networks. These providers are bound by strict data security standards.
• Identity verification and KYC service providers: to confirm your age, identity, and eligibility in compliance with responsible gaming and anti-fraud requirements.
• Analytics and platform improvement partners: anonymised or aggregated usage data may be processed by third-party analytics tools to help us improve ad777's features and performance.
• Legal and regulatory authorities: where disclosure is required by law, court order, or official authority, ad777 will comply in a transparent and proportionate manner.

6. Data Security

ad777 employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption across all data transmissions, secure server infrastructure, access controls restricted to authorised personnel, and regular security audits.

While we take all reasonable precautions, no platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, ad777 will notify you promptly and take corrective action in accordance with our incident response procedures.

7. Data Retention

We retain your personal data for as long as your account remains active or as required to fulfil the purposes described in this policy. Specific retention periods are as follows:

• Account and identity data: retained for the lifetime of your active account plus a minimum of 5 years after account closure, in line with anti-money laundering obligations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction to support financial compliance and dispute resolution.
• Communication logs: support conversations and correspondence retained for 2 years from the date of last interaction.
• Technical logs: anonymised session and device data retained for up to 12 months for platform security and fraud detection purposes.

8. Your Rights as a User

ad777 respects your rights over your personal data. Depending on your jurisdiction and applicable data protection law, you may be entitled to exercise the following rights by contacting our support team at [email protected]:

We will endeavour to respond to all data rights requests within 30 days. Complex or multiple requests may require additional time, for which we will notify you promptly.

Your data rights include:

You may exercise any of the following rights:

• Right of access: request a copy of the personal data ad777 holds about you.
• Right to rectification: request correction of inaccurate or incomplete personal data.
• Right to erasure: request deletion of your personal data where it is no longer required for the purpose it was collected, subject to legal retention obligations.
• Right to object: object to certain types of data processing, including direct marketing communications.

9. Children and Age Verification

The ad777 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. During registration, all users must confirm their age and provide valid identity documentation. If ad777 discovers that personal data belonging to a person under 21 has been collected, we will immediately delete that data and close the associated account. Parents and guardians are encouraged to use parental control tools and monitor minors' access to online gaming platforms.

10. Changes to This Privacy Policy

ad777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or through a prominent notice on the platform. The 'Last Updated' date at the top of this page will always reflect the most recent revision.

Continued use of the ad777 platform after any policy update constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ad777 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, to assist users across Bangladesh — whether you are in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar. You can reach us at [email protected] and our team will respond within 24 hours (BST, UTC+6).